Take Orders from Anywhere with a Restaurant Answering Service

Take Orders from Anywhere with a Restaurant Call Center

A modern restaurant answering service built to take orders from multiple locations, all from one designated place.

A restaurant employee using a cell phone to take orders.
CALL CENTER

  • SMART CALL ROUTING
  • AUTOMATED CALL SETTINGS
  • DATA AND REPORTING TOOLS
STAY IN TOUCH
Improve customer call engagement, manage customer profiles, and build custom call sequences.
Last-Minute Updates

LINGA Call Center Integrates Directly with Your POS

Add a Call Center with agents who can place orders directly into your point of sale system. Seamless integration of a professional call center for your business.

Leverage Phone Orders

  • Easy Setup

    Seamless connection between call center agents and your business.

  • Manage Calls

    Never let an important phone call go unanswered or unattended.

  • Happy Customers

    Let callers know that you value their time with a live operator, always.

Smart Routing

  • Fast and Accurate

    Callers will be routed to the most appropriate agent instantly.

  • Customized Routing

    Build a custom call sequence and route to specific departments.

  • Automated Settings

    Adjustable call settings to fit your specific business needs.

Analytics & Reports

  • Keep Track

    Quick answer and transfer, with fast access to call logs, reports, and data.

  • Reporting Tool

    Designed to keep critical information available and clearly displayed.

  • Analyze Patterns

    Keep track of calling patterns with the additional purchase of CallerID.

Call Center

Intelligent Routing Sends Orders Straight to the Kitchen

Seamless integration of call center support with LINGA POS for faster service and smart routing.

  • Full Integration with Loyalty Programs

    Works perfectly with reward programs to boost customer retention.

  • Smart Routing for Optimal Efficiency

    Directs callers to the nearest location for quicker support.

Support

Start the Conversation and Always Keep in Touch

Elevate customer service with high-volume, human-first phone support integration.

  • High Volume Capacity

    Handles large call volumes with instant, precise call routing.

  • Always Great Service

    Ensures consistent service, reducing lost sales and building loyalty.

Frequently Asked Questions

Can't find the answers you're looking for?
Reach out to our Customer Support team.

A helpful add-on for merchants, LINGA Call Center lets you set up direct dispatch centers to handle incoming calls. Made for taking orders, noting order information, placing orders for the customer, and routing them to the nearest location.

No, LINGA Call Center can be opened in any web browser.

Call Center can access real-time data from the POS and allows call agents to assist customers with orders efficiently.

Call Center integrates with LINGA POS and allows restaurants to centralize phone orders and customer data. Ensuring that agents have the tools to provide fast, accurate, and personalized service.

Yes, it includes reports. Call Center reports show the employee who assisted, the orders taken for a specified time period, and which store the order was dispatched to.